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The position is responsible for the reception area including answering and directing incoming calls, mails and parcel service, greeting visitor and general maintenance for the entire office premise.

Your day to day

• General telephone coverage including answering of general inquiries and redirecting of phone calls to relevant functions
• Update telephone directory in public drive
• Update staff birthday chart
• Greeting, directing and notifying the relevant functional leaders/assistants of visitors to Shanghai support center
• Take the responsibility of visitor registration and contact handling process, which have been implemented in Shanghai support center
• Receiving of courier services and other deliveries and liaise with courier companies for picking up outgoing packages
• Sorting of incoming mails, newspapers, packages and making internal distribution
• Assist in receiving and distributing office stationeries requisitioned by the functions
• Take control of the office main gate, LED screen and welcome screen at 2F
• Daily supervision of the cleaners to ensure that the 2F mail room, open lounge, pantry, reception area and meeting rooms are neat and tidy always
• Overseeing the shared storage room, including storage room key in and out tracking, cleaning
• Office pantry supply management, distribution, place orders
• Other office general administrative work, e.g. name card printing, copy room facility maintenance, related payment handling and office event support as requested

What we need from you 

• College degree or above
• Minimum 1-2 years’ reception, administrative support or customer service experience required
• Detail-oriented, responsible, adherence to deadlines
• Effective communication skills in oral and written
• Good oral, written Mandarin and English and strong interpersonal skills
• Good office automation skills