Помощник по хозяйству 客房 部 服务员

•    Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
•    按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁。
•    Replenishes guest supplies
•    补充客用品。
•    Ensures guest services specified by superiors and guests requests are promptly and courteously met
•    及时、礼貌的完成上级指定的对客服务并满足客人的要求。
•    Reports damage or malfunction in hotel rooms to superior
•    向上级汇报酒店客房内的损坏或故障情况。 
•    Maintains equipment in proper state of cleanliness and repair
•    保证设备的清洁和修缮。
•    Maintains a section room report
•    完成区域客房报告。
•    Maintains a daily room checklist
•    完成每日客房检查工作单。
•    Meets with superior and takes on daily assigned tasks
•    与上级会面并承担每日分配的任务。
•    Reports and submits lost and found articles to superior immediately
•    及时向上级汇报和上交与客人遗失物品。 
•    Report guest complaints to superior immediately
•    及时向上级汇报客人的投诉。
•    Reports unusual behavior/activities on floors to supervisor
•    向上级汇报楼层里的反常行为和活动。
•    Records room status in allocated section accurately
•    准确记录在划定的区域内的房间情况。
•    Complies with hotel’s health, safety and hygiene policy
•    遵守酒店的健康、安全和卫生政策。
•    Adheres to personal grooming and hygiene standards
•    保持个人仪容和卫生标准。
•    Attends meetings and training sessions as required
•    按要求参加会议和培训活动。
•    Creates and maintains floral arrangements
•    制作并保持插花。
•    Carry out valet services when required including delivery of linen or processing laundry orders
•    如有需求则完成贴身管家服务，包括派送布草或处理洗衣预订等。