Group & Events Coordinator - Hayman Island Great Barrier Reef

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.  We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

In this dynamic position, you will manage group reservations, ensure precision in systems, and provide administrative support to the Events team. From coordinating weddings and conferences to delighting clients with high-touch experiences, you'll bring events to life while fostering collaboration across departments.

Your Day to Day

• Coordinate weekly Group Pick-Up Reports and attend meetings to ensure seamless group bookings.
• Act as a liaison between clients and departments, ensuring requests are met with precision.
• Maintain PMS accuracy for group reservations and manage room block allocations effectively.
• Provide on-the-ground support for major group arrivals, site inspections, and events.
• Collaborate with the team to deliver exceptional service and maximise revenue opportunities.

What we need from you

You are detail-oriented, highly organized, and passionate about delivering exceptional client experiences. With excellent communication skills and the flexibility to adapt to a fast-paced environment, you thrive in coordinating events and managing reservations seamlessly. Preferrably, you will have experience in Opera and Passkey.

What we Offer

• World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields
• An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
• Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses.
• IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.

Please visit Careers - InterContinental Hayman Island [link removed] for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s. We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers