Спа менеджер

As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations (i.e

• Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability
• Specifically, you would be responsible for performing the following tasks to the highest standards:
• Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
• Develop and implement spa menus and marketing strategies
• Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
• Interview and train team members

• The ideal candidate holds 4+ years in the Spa industry within management!
• State/County/City Licenses
• Strong financial acumen and proven ability to lead a team
• Hospitality - We're passionate about delivering exceptional guest experiences
• Integrity - We do the right thing, all the time
• Now - We operate with a sense of urgency and discipline
• Productivity
• Dependability
• Customer Focus
• Adaptability

Salary range for this role

$55,000-$65,000

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