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Senior / Outlet Supervisor

holiday-inn-express-tm-logo-pos-biru-rgb-en
holiday-inn-express-tm-logo-pos-biru-rgb-en

Hotel Brand: Holiday Inn Express
Location: Singapore, Singapore

Hotel: Novena Singapura (SINOV), 201 Balestier Road, 329926

Job number: 136401

What's the job?

The Senior / Outlet Supervisor supervise the service and delivery of menu items, ensuring a high level of quality and consistency.

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Your day-to-day

  • Supervise cash handling and banking procedures.
  • Work with superior in the preparation and management of the department’s budget and is aware of financial targets. 
  • Assist to conducts shift briefings to ensure hotel activities and operational requirements are known.
  • Endeavour to resolve all complaints during shift and log all complaints in logbook for further follow up.
  • Assist with menu and wine list creation. 
  • Establish and instruct staff on cash security procedures.
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
What we need from you
  • Diploma in Hotel Management, Food & Beverage, or related field
  • 2 years’ related experience or an equivalent combination of education and experience
  • Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 

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