Safety & Security Officer - Regent Santa Monica Beach

About Us:

Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. 

Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.

Job Summary:

As a Safety & Security Officer, you will be responsible for protecting the property’s assets and ensuring a safe and secure environment for our colleagues and guests. The ideal candidate will be highly responsive to detecting suspicious or criminal behavior, preventing theft, and avoiding vandalism.

A Little Bit About Your Day:

Reporting to the Director of Safety & Security, you will:

• Promote Regent’s service philosophy and style through our people attributes. 
• Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
• Ensure a safe environment through diligent patrols, access control, equipment distribution, and documentation.
• Maintain visibility and attentiveness, greeting colleagues, guests, and vendors courteously.
• Respond swiftly to distress calls, panic alarms, and emergencies, including disorderly conduct and disruptive individuals.
• Uphold the company’s reputation with professionalism and legal compliance.
• Collaborate with other security officers to provide effective protection and coverage.
• Patrol the property on foot, ensuring personnel, assets, buildings, gates, and fences are secure in all weather conditions.
• Investigate and take lawful action on accidents, incidents, trespassing, suspicious activities, safety, and fire events, following corporate policy.
• Control and monitor surveillance equipment, perform building and equipment inspections.
• Monitor access points, permit or deny entry, and redirect trespassers.
• Complete daily reports with relevant information, observations, surveillance footage, and signatures.
• Secure all doors, windows, and exits as required per shift.
• Adhere to all department and resort guidelines, policies, and procedures.
• Maintain open communication with all resort departments to ensure smooth operations and guest satisfaction.
• Perform other duties as assigned.

What We Need From You:

• Two to three years of Safety & Security experience, preferably within the luxury hotel industry.
• Strong guest orientation and excellent hospitality skills.
• Fluent in English, with the ability to read, write, and speak.
• Physical ability to stand, stoop, bend repetitively, and lift up to 50 lbs.
• Flexibility to work a schedule that includes weekends.
• Proficiency with computers and aptitude for learning new software and systems.
• Experience with security equipment and surveillance systems.
• Certification in first aid, CPR/BLS, and self-defense preferred.

What You Can Expect From Us:

The hourly pay range for this role is $28.00 to $33.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.