Meetings & Events Planner

A little taste of your day-to-day:

This role will be capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences. 

Every day is different at IHG, but you’ll mostly be:

•  Identifying proactive sale opportunities for both leisure and corporate events
•  Liaising with clients to build accurate events bookings 
•  Delivering exceptional service standards in-person, on email or over the phone
•  Establishing client requirements to effectively facilitate their needs
•  Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
•  Accurately logging all enquiries in the sales system – compiling accurate function sheets and regular reports for the Operations Team

 What we need from you:

• Previous groups, meeting and events experience in a hotel or sales role 
• Passion for providing excellent client experiences and client engagement
• Confidence in proactively preventing problems and ability to handle service recovery following any complaints
• Love of working in a fast-paced and motivated team with a desire to take the next step in your career
• Exceptional attention to detail and administrative skills
• Able to time manage effectively and manage competing demands
• Willingness to work as part of a wider hotel team 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. Some of our benefits include:

• Paid Birthday Leave - hip hip hooray!
• Duty Meal provided on shift
• Paid parental leave scheme
• Free onsite parking
• Generous colleague discounts across IHG Hotels in Australia and worldwide for accommodation, food and beverage
• A massive perks discount platform for all your favourite brands and retailers
• Most importantly, your career journey will be supported through our lifelong development programs