Franchise Hotel - Front Desk and Rotating Cashier
Hotel Brand: Hotel Indigo
Location: Italy, Rome
Hotel: Rome - St. George - (ROMSG)
Job number: FRROMSG3759
Lowongan pekerjaan ini adalah untuk posisi di Hotel yang dimiliki dan dioperasikan oleh penerima waralaba independen, bukan oleh IHG atau afiliasinya. IHG tidak terlibat dalam perekrutan atau kebijakan atau praktik ketenagakerjaan sehari-hari dari penerima waralaba.
Dengan mengeklik tombol melamar, Anda akan melamar posisi di hotel waralaba yang dimiliki dan dioperasikan secara independen, bukan di IHG atau afiliasinya, dan IHG tidak akan menjadi pemberi kerja Anda.
About Us
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones.
Your day to day
First impressions matter.
To kick off a memorable experience for our guests, we are looking for a Front Desk Agent and Rotating Cashier who can handle transactions professionally, provide helpful local insights and anticipate any requests to make sure our guests feel at home. Every day is different, but for the most part, you will need to:
- Kickstart truly memorable experiences with the warmest of welcomes
- Recognize IHG Rewards Club members and regular guests, both in person and over the phone
- Obtain, manage and process guest reservation payments
- Perform continuous and efficient check-in and check-out operations
- Stay one step ahead of guest needs, anticipating requests and offering tailored recommendations
- Serve as a reliable point of contact for guests, helping them with everything from billing issues to restaurant suggestions
What we need from you
● Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
● Your problem-solving skills will turn challenges into opportunities, ensuring every guest leaves with great memories
● Fluent in the local language and proficient in English, knowledge of other languages is appreciated but not essential
● Familiarity with Opera hotel management software is preferred
What we offer
We provide our staff with everything they need to succeed. We welcome everyone and create inclusive teams where differences are celebrated and colleagues are encouraged to bring their best selves to work. We offer equal opportunities to candidates and employees regardless of race, color, religion, gender, sexual orientation, gender identity, national origin or disability. We promote a culture of trust, support, and acceptance.
Tidak cukup memenuhi semua persyaratan, tetapi masih yakin Anda akan cocok untuk pekerjaan ini? Kami tidak akan pernah tahu kecuali Anda menekan tombol 'Terapkan'. Mulailah perjalanan Anda bersama kami hari ini.
