F&B Hostess

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand

Based at InterContinental Muscat, F&B Hostess is responsible for dealing with guests seating requirements in the restaurant in a courteous, charming and professional sales-oriented manner to both internal and external guests .To welcome and seat the customers promptly by allocating them evenly in the restaurant under the general guidance and direction of the Restaurant Manager, or his/her delegate and within the limits of the established InterContinental Hotels Group policies and procedures for dealing with guests requirements in a courteous, charming and professional sales-oriented manner to both internal and external guests.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Welcomes and seats guests promptly in the restaurant
• Promotes all menu items and special promotions
• Ensures guests are thanked on leaving the restaurant after dining
• Allocates tables according to group sizes in order to achieve highest possible occupancy of seats and comes back at the restaurant entrance as fast as possible to welcome other guests
• Ensures that all menu items are sold at the correct selling price ensuring that the planned profitability is secured
• Ensure that tables have clean beverage lists, table numbers, healthy options and other table materials as required by the hotel standard
• Maintains an attentive posture and abstains from unnecessary discussions with other members of staff
• Performs any other duties as may be assigned by her superior from time to time.

What We need from you:

• Should have at least 1 year experience in hospitality industry in 4–5-star hotel
• Should have excellent knowledge about spirits and wines
• Should be fluent in English (speaking, reading and writing).  Arabic is an advantage
• Good knowledge about micros operating system
• Good skills in customer service

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing

 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.