Activities & Marine Coordinator - InterContinental Hayman Great Barrier Reef

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.  We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

About the role

As Activities and Marine Coordinator you will manage the daily communication services for the Activities and Marine department, including private vessel charters, berthing, service desks, telephones, coordination, and general administration.  The primary focus of this role is the coordination of bookings and communication from the Resort’s Concierge & Reservations teams and Activities and Marine department, and provides the unique opportunity to support with tours, activities, dispatch, transfers etc. in a hands-on way when needed.  The incumbent will be responsible for ensuring a streamlined and professional experience for all Intercontinental Hayman Great Barrier Reef guests, partners and colleagues. 

About you

We are looking for enthusiastic and professional team players who are passionate about delivering exceptional service and exceeding guest expectations. The ideal candidate will have a First Aid Certificate, CPR, and O2, along with an open full driver’s license and experience with cash handling and sales. A current QLD RSA certificate and intermediate Microsoft Office skills are also required. You should have exceptional customer service abilities and a solid understanding of Marine WHS legislation specific to Queensland, along with a commitment to maintaining high safety standards within the department. If you are proactive, detail-oriented, and ready to contribute to an outstanding guest experience, we would love to hear from you.

What We Offer

• Discounted on-site Accommodation with excellent staff facilities; pool, BBQ area, bar with a la carte dining (subject to availability), fresh meals prepared in our buffet style diner, gym, movie room, corner store and sports fields.
• An exciting and ever-changing Staff Activities calendar filled with an abundance of recreational activities such as tennis, yoga, pain and sip, hikes, markets and more. Plus, in your spare time you can explore the tropical Whitsundays and the incredible experiences it has to offer.
• Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including casual multi-hire programs to learn and earn in other departments, skills training, and optional courses.
• IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers