高級客房服務
FINANCIAL RETURNS
- Control expenses and minimize waste within all areas of housekeeping.
PEOPLE
- Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
- Promote teamwork and quality service through daily communication and coordination with other departments.
GUEST EXPERIENCE
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
RESPONSIBLE BUSINESS
- Assist with scheduling and room assignments to ensure proper coverage.
- Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
- Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
- May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.
- Report, turn in, and/or log all lost and found items according to established procedures.
- May regularly assist with deep cleaning projects.
- May assist with other duties as assigned.
我們是誰
旅行是一次旅行。 我們幫助讓它變得快樂。 首先,我們將熱情歡迎所有房客,無論是商務旅行還是休閒旅行、享受一晚住宿或放鬆一周。 在假日飯店,我們致力於讓我們的房客保持更加明亮,幫助他們創造終生難忘的回憶。 不可抗拒的笑容是我們的專長。 我們應該知道,自 1952 年以來我們一直在旅途中
因此,如果您能幫助我們的房客享受旅行中美好的一面,我們將熱烈歡迎您加入假日飯店大家庭。
不太滿足每一項要求,但仍然相信您非常適合這份工作? 除非您點擊“應用”按鈕,否則我們永遠不會知道。 今天就和我們一起開始您的旅程。
重要資訊:
- 列出的薪酬範圍是從最低到最高的薪酬表,我們誠信我們會在發布時為此職位支付。 我們最終可能會支付比發佈範圍更多或少,並且範圍可能在將來會被修改。 僱員在薪酬範圍內的薪酬位置將取決於多個因素,包括相關的教育、資格、認證、經驗、技能、資深、地理位置、績效、輪班、旅行要求、銷售或收入為基礎的指標,以及業務或組織需求。
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG 不接受人員或招聘機構的申請,查詢或未經請求的 CV/簡歷。 請點擊此處了解我們的代理政策。