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監督前台

2482x804-酒店運營
2482x804-酒店運營
假日旅館-標誌-非認可-數字-綠色-rgb-閣 -2023-EN
假日旅館-標誌-非認可-數字-綠色-rgb-閣 -2023-EN

飯店品牌:假日飯店
地點:美國、路易斯安那州、紐奧良

酒店: 法國四分之一勒莫因城堡(MSYCL),太妃街 301 號

Job number: 137728

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

What We need from you:

Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to 
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories 
Fluency in the local language - extra language skills would be great, but not essential 
Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

我們是誰

旅行是一次旅行。 我們幫助讓它變得快樂。 首先,我們將熱情歡迎所有房客,無論是商務旅行還是休閒旅行、享受一晚住宿或放鬆一周。 在假日飯店,我們致力於讓我們的房客保持更加明亮,幫助他們創造終生難忘的回憶。 不可抗拒的笑容是我們的專長。 我們應該知道,自 1952 年以來我們一直在旅途中

因此,如果您能幫助我們的房客享受旅行中美好的一面,我們將熱烈歡迎您加入假日飯店大家庭。

不太滿足每一項要求,但仍然相信您非常適合這份工作? 除非您點擊“應用”按鈕,否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

重要資訊

  • 列出的薪酬範圍是從最低到最高的薪酬表,我們誠信我們會在發布時為此職位支付。 我們最終可能會支付比發佈範圍更多或少,並且範圍可能在將來會被修改。 僱員在薪酬範圍內的薪酬位置將取決於多個因素,包括相關的教育、資格、認證、經驗、技能、資深、地理位置、績效、輪班、旅行要求、銷售或收入為基礎的指標,以及業務或組織需求。
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • If you require reasonable accommodation during the application process, please click here.
  • IHG 不接受人員或招聘機構的申請,查詢或未經請求的 CV/簡歷。 請點擊此處了解我們的代理政策。
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