接待員
The position is responsible for the reception area including answering and directing incoming calls, mails and parcel service, greeting visitor and general maintenance for the entire office premise.
Your day to day
- General telephone coverage including answering of general inquiries and redirecting of phone calls to relevant functions
- Update telephone directory in public drive
- Update staff birthday chart
- Greeting, directing and notifying the relevant functional leaders/assistants of visitors to Shanghai support center
- Take the responsibility of visitor registration and contact handling process, which have been implemented in Shanghai support center
- Receiving of courier services and other deliveries and liaise with courier companies for picking up outgoing packages
- Sorting of incoming mails, newspapers, packages and making internal distribution
- Assist in receiving and distributing office stationeries requisitioned by the functions
- Take control of the office main gate, LED screen and welcome screen at 2F
- Daily supervision of the cleaners to ensure that the 2F mail room, open lounge, pantry, reception area and meeting rooms are neat and tidy always
- Overseeing the shared storage room, including storage room key in and out tracking, cleaning
- Office pantry supply management, distribution, place orders
- Other office general administrative work, e.g. name card printing, copy room facility maintenance, related payment handling and office event support as requested
What we need from you
- College degree or above
- Minimum 1-2 years’ reception, administrative support or customer service experience required
- Detail-oriented, responsible, adherence to deadlines
- Effective communication skills in oral and written
- Good oral, written Mandarin and English and strong interpersonal skills
- Good office automation skills
我們是誰
在洲際酒店集團酒店及度假村，我們共同努力在全球範圍內提供真正的友善待客之道。 洲際酒店集團在全球設有公司辦公室和 6,000 多個酒店目的地，在 IHG 就職是開闊您視野的完美途徑。 您將體驗我們獨特的文化和傑出的同事，他們將支持和激發您。 無論您處於職業生涯的哪個階段，無論您想要實現什麼目標，洲際酒店集團都有大量企業機會可供選擇，總有您專屬的客房。
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
不太滿足每一項要求，但仍然相信您非常適合這份工作？ 除非您點擊“應用”按鈕，否則我們永遠不會知道。 今天就和我們一起開始您的旅程。
