Franchise Hotel - Executive Assistant Manager

About Us

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza.

Your day to day

Make your next career step a giant leap. We’re searching for an Executive Assistant Manager to step-up and provide key leadership direction to maximise financial returns, drive people development and empower our team to create memorable guest experiences.

Every day is different at IHG, but you’ll mostly be:
● Working as your General Manager’s trusted second-in-command – also occasionally acting up in their absence
● Directing everyday activity to enable your team to deliver exceptional guest experiences
● Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
● Acting as a key public relations representative in your hotel’s local community
● Helping your General Manager to develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability

What we need from you

● Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration
● Three years’ general management experience in a high-level operations role or prior general manager experience or an equivalent combination of education and experience
● Type and level of experience required may vary slightly based on size and complexity of
● Must speak local language(s)
● Other languages preferred

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.