Food & Beverage Supervisor - InterContinental Lifou Wadra Bay Resort

At InterContinental® Hotels & Resorts we believe international travel should always be alluring. We are dedicated to those who appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating places, mixed with our international know-how and local cultural wisdom.

This summer, we’re opening the doors to InterContinental Lifou Wadra Bay. Boasting 50 sophisticated villas nestled around the lagoon and ocean edge, InterContinental Lifou Wadra Bay is the ultimate in luxury island experiences. The island is known for its pristine sandy white beaches, amazing diving locations with cliffs of coral, local vanilla bean plantations generous local people and rich culture. InterContinental Lifou Wadra Bay is the place to stay while exploring all that New Caledonia has to offer.

With four unique food & beverage outlets across All Day Dining, a Specialty Restaurant, all-day Bar, and In Room Dining, the hotel will deliver truly memorable dining experience, whenever and wherever our guests choose to dine. The Food & Beverage Supervisor is crucial in ensuring that the hotel’s restaurants, bars, room service, and banquet services are ready to meet guest expectations and run smoothly when the hotel opens.

A little taste of your day-to-day

As our F&B Supervisor, you will play a key role in establishing and managing the food and beverage operations, ensuring exceptional guest service, and creating a vibrant and welcoming atmosphere. Some of your main responsibilities will include: 

• Oversee day-to-day food and beverage operations, ensuring a seamless guest experience.
• Assist in training, supervising, and motivating the F&B team.
• Maintain high standards of service by inspecting the presentation of food and beverage items and addressing any service issues promptly.
• Collaborate with the Executive Chef, and General Manager on menu planning, costing, and inventory control.
• Ensure compliance with health, safety, and hygiene standards, particularly in alignment with opening protocols.
• Support with setting up service areas, arranging furniture, and implementing F&B layouts for opening readiness.
• Assist with inventory management, ordering, and vendor relationships to ensure efficient supply chain operations.
• Manage guest feedback and handle any complaints with professionalism and a solution-oriented approach.

What we need from You 

• Previous supervisory experience in food and beverage within a luxury hotel or similar high-end establishment; pre-opening experience is a plus.
• Strong organisational and time management skills 
• Excellent communication and interpersonal abilities 
• Ability to motivate and lead a team to achieve high standards 
• Knowledge of health and safety regulations related to food & beverage operations 
• Flexible night, weekend and holiday shifts
• Fluent speaking in both English and French 
• French citizenship required. Please note this role is based on the island of Lifou.
• Available for immediate start

What you can expect from us

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care - that you notice the little things that make a difference to guests as well as always looking for ways to improve – in return we’ll reward all your hard work with a great salary and benefits – including accommodation, package benefits, great room discount and superb training. Visit www.http://careers.ihg.com to find out more about us.