集群助理預留管理器

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Jordan, Amman

飯店：安曼（AMMHB），費薩爾本阿卜杜勒阿齊茲國王街，第六圈，11195

Job number: 135499

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At IHG, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we've got – on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with IHG

We are seeking a highly motivated and experienced Cluster Assistant Reservations Manager to join our team. As a Cluster Assistant Reservations Manager, you will be responsible for overseeing reservations for multiple properties within our cluster. This is a key role that requires exceptional organizational skills, a deep understanding of the hospitality industry, and the ability to maximize revenue through effective reservations management.

Responsibilities:

Manage and optimize reservations for multiple properties within the cluster.
Implement pricing strategies to maximize revenue and occupancy.
Monitor booking trends, market demand, and competitor pricing.
Develop and maintain relationships with travel agents and corporate clients.
Train and mentor reservation colleagues to ensure exceptional customer service.
Utilize reservation systems and tools to track and analyze performance metrics.
Collaborate with the sales and marketing teams to drive business and promotions.
Prepare and present regular reports on reservations and revenue performance.

Qualifications:

Bachelor's degree in hospitality management or related field (preferred).
Proven experience in reservations management within the hospitality industry.
Strong knowledge of reservation software and revenue management systems.
Excellent communication and interpersonal skills.
Analytical mindset with the ability to make data-driven decisions.
Strong leadership and team management skills.
Exceptional customer service orientation.
Ability to adapt to a fast-paced and dynamic work environment.

我們是誰

加入皇冠假日酒店，世界上最大、最受歡迎的高級酒店品牌之一。皇冠假日酒店在全球各地擁有 420 多家酒店，是商務、休閒或兩者兼而有之的完美基地。我們精心設計了我們的空間，以鼓勵、支持和慶祝良好的聯繫。我們也熱衷於會議和活動，是連結國內和全球團體的值得信賴和有價值的合作夥伴。

我們的品牌服務風格「敢於連結」是專為連結而設計。專為人類設計，而不是無名的客人或同事。仍然很專業，但在情感層面上觸動了客人。同事們發揮主動性並發揮自己的個性，因為他們對客人的體驗產生了至關重要的影響。皇冠假日酒店每位同事的職責是建立難忘的情感聯繫，每位領導者的工作就是創造一個可以實現這種聯繫的環境。

不太滿足每一項要求，但仍然相信您非常適合這份工作？除非您點擊“應用”按鈕，否則我們永遠不會知道。今天就和我們一起開始您的旅程。

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集群助理預留管理器