Assistant Security Manager at InterContinental Chiang Mai The Mae Ping (THAI)

Key Responsibilities Operational Leadership

• Assist in managing and coordinating the daily security operations of the hotel.
• Supervise, train, and mentor the security team to ensure professionalism and preparedness.
• Respond promptly to emergencies, incidents, and guest concerns, ensuring effective resolution.

Risk Management

• Conduct regular risk assessments and implement preventive measures.
• Monitor the hotel premises using surveillance systems, access controls, and routine patrols.
• Ensure compliance with fire safety and other safety protocols.

Collaboration

• Work closely with other departments to align security measures with operational needs.
• Liaise with local law enforcement, emergency services, and other relevant authorities as needed.

Reporting and Compliance

• Maintain detailed incident reports and ensure all records are accurate and up to date.
• Support audits and inspections related to safety and security standards.

Guest and Colleague Experience

• Create a welcoming and safe environment, embodying IHG’s "True Hospitality for Good" philosophy.
• Train colleagues on security awareness, emphasizing IHG’s values of respect and integrity.