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Analyst - Performance Improvement & Operations Support

2482x804_managementdataanalysis_sixsenses
2482x804_managementdataanalysis_sixsenses
洲際
洲際

飯店品牌:洲際飯店
地點:印尼、雅加達

飯店:雅加達 Pondok Indah (JKTPI)、Jalan Metro Pondok Indah Kav。 四號TA,12310

Job number: 137693

 

Key Responsibilities:

  1. Performance Analysis:
    • Monitor and assess operational performance through the analysis of key performance indicators (KPIs).
    • Identify performance gaps, trends, and areas for improvement across various departments and revenue centers.
    • Provide regular reports on business performance and suggest actionable recommendations based on findings.
  2. Process Improvement:
    • Support the identification of process inefficiencies or bottlenecks that affect business performance.
    • Collaborate with cross-functional teams to design and implement process improvements.
    • Analyze existing workflows and suggest changes to improve operational efficiency.
  3. Operational Support:
    • Provide ongoing support to operational teams by analyzing data and assisting with day-to-day operations.
    • Assist in resolving operational issues by using analytical tools and data to identify root causes.
    • Work with department leaders to ensure smooth execution of operational activities and project timelines.
  4. Data Analysis & Reporting:
    • Collect, analyze, and present data to evaluate the impact of operational changes and improvements.
    • Develop and maintain dashboards, performance reports, and visualizations to communicate findings to stakeholders.
    • Ensure data integrity and accuracy for all performance-related reports.
  5. Collaboration with Stakeholders:
    • Work closely with department managers, operations teams, and other key stakeholders to understand operational needs and provide analytical support.
    • Collaborate with project teams to ensure performance improvement initiatives are aligned with business goals and objectives.
    • Provide regular updates and presentations to leadership on performance improvement efforts.
  6. Project Management Support:
    • Assist in managing projects aimed at operational improvement, ensuring they are executed on time and meet quality standards.
    • Track progress and help to prioritize tasks based on business needs and impact.
    • Ensure clear communication and alignment across teams during the implementation of improvements.
  7. Continuous Improvement:
    • Promote a culture of continuous improvement by identifying best practices and assisting teams in adopting more efficient ways of working.
    • Stay up-to-date with industry trends and methodologies for performance improvement and operational excellence.

Skills & Qualifications:

  • Educational Background:
    • Bachelor’s degree in Business Administration, Operations Management, Data Analytics, Industrial Engineering, or a related field. A Master’s degree is a plus.
  • Experience:
    • 2-4 years of experience in performance analysis, operations support, process improvement, or a similar analytical role.
    • Experience working with performance metrics, KPIs, and business analysis tools.
  • Technical Skills:
    • Proficiency in Microsoft Excel (advanced functions), and experience with data visualization tools like Power BI, Tableau, or similar software.
    • Knowledge of process improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus.
    • Experience with project management tools (e.g., Trello, Asana) is beneficial.
  • Analytical Skills:
    • Strong analytical abilities with a knack for identifying patterns, inefficiencies, and opportunities for improvement.
    • Ability to work with large data sets and transform them into actionable insights.
  • Soft Skills:
    • Excellent communication skills, both written and verbal, to present findings and recommendations clearly.
    • Strong collaboration and interpersonal skills to work effectively with cross-functional teams.
    • Detail-oriented with a strong ability to manage multiple priorities in a fast-paced environment.

Desired Attributes:

  • Proactive and solution-oriented with the ability to drive change.
  • Strong organizational skills and a passion for continuous learning and improvement.
  • Comfortable working under pressure with the ability to meet deadlines.
  • Ability to adapt to a dynamic work environment and take on new challenges.

Key Performance Indicators (KPIs):

  • Timeliness and accuracy of performance improvement reports and analyses.
  • Impact of implemented process improvements on operational efficiency and effectiveness.
  • Success in identifying and resolving operational issues, reducing bottlenecks, or inefficiencies.
  • Contribution to team performance and alignment with organizational goals.

不太滿足每一項要求,但仍然相信您非常適合這份工作? 除非您點擊“應用”按鈕,否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

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