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賓客關係主任

洲際
洲際

旅館品牌:洲際酒店
地點:中國, 西藏, 拉薩

飯店:拉薩天堂 (LXAHA) 江蘇大道 1 號 850000

職位編號:1315 62

  • Plan and co-ordinate the provision of friendly, efficient services to the guests
  • 进行相关计划和协调工作,以确保向客人提供友好和高效的服务 
  • Schedule activities for the guests
  • 安排客人的活动日程
  • Plan and co-ordinate all promotional activities targeting our clients
  • 计划和协调所有针对客户的促销活动
  • Trace relevant statistics about the clientele
  • 对客户的相关统计数字进行跟踪
  • Co-ordinate and supervise all activities for the guests
  • 协调和监督对客人开展的所有活动
  • Assist with check-ins/check-outs of the clients
  • 协助客人办理入住和退房手续
  • Greet guests upon arrival
  • 在客人抵店时进行迎接
  • Assign the room for the guests
  • 为客人安排客房 
  • Cover the guest relations counter
  • 负责客户关系台的工作
  • Assist the guests with airline bookings and reconfirmation’s
  • 协助客人进行航班预订和确认
  • Assist all departments in being receptive to the needs of the guests
  • 协助所有部门满足客人的各种需求
  • Attend recreation activities when necessary
  • 如有必要,可参加一些相关招待活动
  • Assist in any other duties when required by the Guest Relations Manager
  • 按照客户经理的要求对其它任务进行协助
  • Assist with translations (information; guest directory; menus etc) as required 
  • 按要求协助翻译(信息、客户名单、菜单等)
  • Provide feedback from the guests to Loyalty Manager for action
  • 将从客人处得到的反馈向前厅部经理汇报,以期采取相应行动

不太滿足每一項要求,但仍然相信您非常適合這份工作? 除非您點擊“應用”按鈕,否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

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