Franchise Hotel - Meeting & Event Coordinator $18hr- $20hr

About Us

We all know there’s no place like home. But why should that stop us from creating elevated suites and community for both short and extended stay guests? At Staybridge Suites®, guests can enjoy a free, hot breakfast; complimentary evening social hour with appetizers three nights a week; and a friendly chat with new friends around the outdoor firepit. In over 300+ hotels globally, our inviting spaces offer a greater sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. We’ll help you create the warmest welcome. Whether you’re preparing a suite exactly as your guest wants it, hosting The Social, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.

Your day to day

Our hotels bring people together. We’re searching for a Meeting & Events Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.
Every day is different at IHG, but you’ll mostly be:
● Liaising with clients to build accurate events bookings
● Delivering exceptional service standards in-person, on email or over the phone
● Establishing client requirements to effectively facilitate their needs
● Responding to meeting & events enquiries and upselling to maximize sales, occupancy and revenue
● Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team

What we need from you

● Previous groups, meeting and events experience in a hotel or sales role
● Passion for providing excellent client experiences and client engagement
● Confidence in proactively preventing problems and ability to handle service recovery following any complaints
● Love of working in a fast-paced and motivated team with a desire to take the next step in your career
● Excellent attention to detail
● Exceptional administrative and time-management skills
● Willingness to work as part of a team and learn new things

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.