Franchise Hotel - Executive Meeting Manager

About Us

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Location Description

Your day to day

The Executive Meetings Manager is responsible for selling and servicing group room catering business across all market regions. This role is focused on meeting and exceeding revenue goals on a monthly and quarterly basis while cultivating and maintaining strong client relationships.

Every day is different, but you’ll mostly:

• Meet, greet, and entertain potential clients, providing information regarding the property to promote and increase sales.

• Booking and detail small catering and group bookings.
• Generate requests for proposals and manage efforts to secure group business in all markets.
• Negotiate contracts ensuring that all pertinent aspects of solicitation and closing are complete and documented.
• Supervise the overall set up and implementation of events and meetings, working closely with other departments to ensure that the guest specifications are met and their satisfaction is achieved.
• Managing accounts, conducting site inspections, soliciting and generating new and repeat business. Responsibilities also include event detailing, preparing group briefs, and working with operations staff to ensure a high level of customer satisfaction.
• Will also participate in sales and other staff meetings. Also works as a team member with sales and catering staff in close contact with Sales and Catering team.
• Participation in daily sales meetings, pre-convention meetings, training and other sales related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Represent the hotel in trade shows, maintaining high visibility and positive relations in relative business organizations.
• Develop/maintain knowledge of market trends, competition and customers.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.

• Optimize room rental charges.
• Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• Comfortable with hotel site inspections and client presentations.
• Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with the Executive Chef and culinary team on pricing specialty menus.
• Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action. Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders.
• Work with the on-site AV team to ensure proper execution of group and/or banquet events.
• Excellent knowledge of computers, MS Office such as Word and Excel. Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Ability to work with outside vendors to ensure client satisfaction for all events/groups.
• Comply with attendance rules and be available to work on a regular basis. Some weekends may be required depending on business needs.
• Perform any other job-related duties as assigned.

What we need from you

Compensation Range

What we offer

For Full-Time Associates, we offer:

• Medical, Dental, Vision, Disability, & Life Insurance
• 401(k) Plan
• Paid Time Off: 2.15  hours for every 40 hours worked (14 days)
• 7 Paid Holidays and 2 Personal Days

For Part-Time Associates, we offer:

• 401(k) Plan
• Sick Time:  Accrue 1 hour for every 30 hours worked

Join us and experience a workplace that values your success, health, and happiness—every step of the way.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.

Compensation Range