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西餐服务经理

kıtalararası
kıtalararası

Hotel Brand: InterContinental
Location: China, Sichuan, Chengdu

Hotel: Century City Chengdu (CTUHA), 88, CENTURY CITY BOULEVARD, 610041

İş numarası: 131576

  • Conduct Ponti’s Italian Restaurant’s daily operations and guest experience, employee satisfaction and financial returns of Ponti’s.                           
  • 负责意大利餐厅的日常营运,并整体负责意大利餐厅的宾客体验,员工满意度以及财务回报。
  • Be familiar with market to enhance Café and Ponti’s revenue and profit, upgrade guest dinning experience.                                       
  • 了解并熟悉市场,以提高咖啡厅和意大利餐厅的收入及利润,提升客人用餐体验。
  • Conduct the update and training of Food & Beverage department’s western service SOP                             负责餐饮部西餐服务SOP的更新及培训.
  • Assist Director of Food & Beverage to lay down and carry out food and beverage promotion
  • 负责协助餐饮总监制定并执行餐饮促销
  • Oversee the Implementation of standards as detailed in the departmental standards and procedures manual                                       
  •  监督实施部门各项标准和程序手册
  • Conduct effective shift briefings ensuring all staff are aware of VIPs,  special occasions, daily specials; emphasis on up-selling certain products; etc                                                                                                     确保所有员工知道当日的VIP客人、特殊宴会和每日特荐,鼓励对菜品酒水的促销
  • Share recommendations and guest comments to Chef and Food and Beverage  Director to reflect current customer profile                                                 
  • 为保证当前顾客的利益,将其各种需要及时反应给总厨和餐饮部总监
  • Manage special event concepts                                                             
  • 有处理紧急事件的能力
  • Anticipate market changes and review operations when necessary                           
  • 预测市场变化,并在必要时调整部门运作
  • Conduct competitor analysis                                                             
  • 分析竞争对手
  • Manage customer database and utilise effectively                               
  • 有效管理顾客档案
  • Up-sell property facilities                                                             
  • 促销盈利设施
  • Actively pursue cost saving measures                                                 
  • 有效地控制成本

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