Regional Renovation Manager - South Central US

Co-project manage, along with Design Manager, an assigned territory of franchised Property Improvement Plan (PIP) renovation projects. Serve as recognized architectural, design and construction expert for a segment of mid-scale IHG brand hotels.

Responsibilities include managing all on-site PIP renovation design and construction activities to ensure compliance or non-compliance with franchise License Agreement, including conformance with any associated PIP, Design Review and FF&E submittals, and brand standards, including life safety and ADA requirements. Provide design, construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP or CV projects, including working out design / construction solutions as project field conditions arise, thus ensuring timely and successful completion of projects while promoting Great Hotels Guests Love.

May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities. From time to time provide feedback to management and brand on product related issues / recommendations for improvements.

Your day to day 

• Property Improvement Plan (PIP) projects – Using the appropriate brand Master Plan PIP Strategy document, Conduct PIP renovation visits / product assessments for existing hotel product seeking to License or re-License an IHG franchise agreement. Inspection includes a thorough walk of the hotel assessing the hotel’s architecture and design for appropriateness in today’s market, condition of current product, and conformance to brand and life safety standards and building codes. Produce a comprehensive PIP narrative document that lists in detail the PIP renovation requirements, which after its completion, will help drive hotel performance as well as revenues. Conduct and manage onsite and virtual design and PIP scope meetings with ownership ensure hotel compliance with the PIP, including its timely completion and conformance to approved plans, brand standards and building codes.
• Proactively work with the mid-scale Development team and ownership prior to taking a deal to Franchise Approval Committee (FAC) to work through scope of work, design issues, and renovation timelines to better improve success rate for FAC approval and License execution for new build and PIP conversions.
• Act as Renovation department first level of appeal to franchisee/owner PIP waiver requests and timeline extension requests. Negotiate PIP issues and work out all PIP project details to set the PIP scope of work and its timeline for completion. Determine when to recommend to the PIP manager to place slow moving projects, or projects that are not otherwise in compliance with their PIP requirements, into PIP default. Work out viable plans and strategies, where possible, to get hotels through the PIP process in a timely manner. 
• Consult with franchisees, design professionals and hotel owners to assist in the development of construction schedules for Property Improvement Plan (PIP) and new development hotel projects. Review site plans to ensure compliance with applicable laws, company regulations and brand standards, and comment on required changes or improvements to such plans.
• Manage an assigned territory by evaluating and tracking progress all ongoing PIP project field activities, prepare written reports and/or summaries for management as needed. Manage the digital library and Salesforce systems for executed projects for content and accuracy of input for assigned projects.
• As part of the License Agreement documentation trail, provide timely written follow-up (reports, letters and emails) associated with all site visits and other forms of communication or agreements with Licensee and their assign representatives. 
• Owner Relations – develop good franchisee/owner relations offering assistance as needed within reason. Responsible for addressing design and construction or PIP waiver requests from ownership. Expected to offer design solutions to problems and be ready to recommend known design professionals to assist franchisee upon request 

What we need from you

• Bachelor's Degree in Architecture, Design, Construction Management, or a relevant field of work, or an equivalent combination of education and work related experience. AIA or ASID certifications preferred. CAD training and familiarity with CAD systems preferred.
• 5+ years work-related experience in design and/or architecture, with technical proficiency related to the position. Previous experience in the hotel industry or similar desired. Project Management skills.
• Project management experience in organizing, planning and executing complex, large-scale projects from conception through implementation.
• Effective verbal/written communication skills for the purpose of providing information to clients, vendors, senior management and staff.  Communicate supportive program details (presentation, analysis) to present a persuasive argument or to effectively negotiate a position.  Communicate both verbally/written with architects, designers and contractors and clearly explain specific requirements for active projects. Write comprehensive, detailed plan reviews explaining Brand standards and Life Safety Requirements as follow up to project submittals. 
• Ability to read blueprints including architectural, mechanical, plumbing, sprinkler systems and electrical drawings. Knowledge of national building codes, ADA requirements and Life Safety codes.
• Writing/typing a comprehensive, technical renovation document (within a specific template) describing the required PIP scope of work that will become part of a franchisee’s License Agreement.
• Prioritize project details and manage time usage to track active renovation, conversion and new development properties, and to determine if plans have been submitted in a timely manner. Make immediate availability to return telephone calls and work with franchisees when problems arise regarding project development, Brand standards or vendor-related issues.

Travel - 75%

Location – Remote role in the following cities:  Houston, TX, Little Rock, AR, Oklahoma City, OK or New Orleans, LA

The salary range for this role is $58,834.00 to $105,000.00.  This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.  

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