Part Time Houseperson 3pm to 11:30 pm - Crowne Plaza Resort Guam

Job Status:

1. Must be Able to work in Guam USA without restrictions. Looking for candidates who are US Citizens, US Permanent Residents and Residents of Federated States of Micronesia.
2. Non-Exempt Hourly Position.
3. Part Time.
4. Required shift:  3:00pm-11:30pm

What’s the job?

Assist Room Attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to Room Attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
 

Your-day-to-day

People

•    Promote and maintain a safe and positive workplace.
•    Attends meetings and training sessions as required. 
•    Maintain regular and consistent attendance, appearance and attitude.
•    Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.

Financial
•    Monitor and control supplies and amenities.
•    Minimize waste within all areas of housekeeping.

Guest Experience

•    Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe 
down shelves/counters; sweep, mop or wax floor, remove non-floor closet items and store in appropriate areas.
•    Respond to guests’ requests such as delivery of housekeeping supplies (e.g.; linens, extra beds, etc.) in a timely and efficient manner. 
•    Clean other designated areas such guest hallways, elevator landings, pantry, and staircases.
•    Ensures guest services and guest requests are promptly and courteously delivered.
•    Reports guest complaints or unsafe conditions immediately.

Responsible Business
•    Safety awareness – follow established safety procedures at all times and wear proper personal protective equipment. 
•    Report, turn in, and log lost and found property according to established procedures.
•    Report unusual behavior/activities on floors. 
•    Perform other duties as assigned.

What we need from you

1.    Education
High School Diploma or equivalent

2.    Service years 
Some Housekeeping Experience is preferred

3.    Knowledge and skills
•    Communication skills are utilized a significant amount of time when interacting with guests and employees. 
•    Basic math skills, reading, and writing are used when completing paperwork.
•    Must be able to work nights, weekends, holidays, and during inclement weather.

4.    Language
Ability to speak, understand, read and write English.

5.    Preferred (if required)
•    Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds
•    Frequently standing up and moving about the facility.
•    Frequently handling objects and equipment to maintain the facility
•    Frequently bending, stooping, kneeling, climbing and crawling
•    May regularly assigned to perform deep cleaning projects.
 

What we offer

In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities.  We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role. 
Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives. 

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans