Mice Sales Executive

This role is a sales professional with established sales goals, revised and presented annually by IHG. 

Your day-to-day

• Establish a client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.  Actively prospect and qualify new business.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.  Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
• Achieve personal and team goals as assigned.
• May assist in developing and implementing sales plans.  May also participate in the annual budgeting and planning process.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.  Disseminate sales-related information to other departments as appropriate.
• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients.  Entertain clients in accordance with established company and hotel policies and guidelines
• Attend and represent hotels at trade shows and conventions and/or participate in sales trips to key feeder markets.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Interact with outside contacts:
  • Guests – to ensure their total satisfaction
  • Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business
  • Other contacts as needed (Professional organizations, community groups)
• Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned areas of responsibility.

What we need from you

• 1-2 years of hotel sales or marketing related experience mandatory
• Prior hotel sales experience mandatory
• Portuguese native language mandatory
• Must speak fluent English mandatory
• Other languages are valued
• Experience and working knowledge of CRM systems
• Ability to travel to attend workshops, tradeshows, conventions, etc. mandatory
• Valid Driver’s License
• May be required to work nights, weekends, and/or holidays.