แม่บ้านบริหารงาน - ท้องถิ่น

Planning and Organising

• Plan manpower needs for efficient labor use, considering business and seasonal trends.
• Prepare yearly housekeeping and laundry budgets, ensuring accountability for revenue objectives.
• Recommend maintenance of furnishings and facilities to the General Manager, ensuring cleanliness and good repair.
• Collaborate with the executive team to meet guest needs.

Operations

• Oversee housekeeping, laundry, and gardening services, setting and communicating standards through training.
• Ensure cleanliness in all areas and adherence to health and safety requirements.
• Maintain up-to-date departmental SOPs/LSOPs.
• Support staff for Task Force Missions and ensure floral decorations meet standards.

Departmental Leadership

• Align housekeeping team with hotel strategy, liaising with HR for recruitment and training.
• Control payroll and expenses, manage supplier relationships, and maintain inventory records.
• Coordinate external cleaners as needed and ensure proper handling of lost and found items.
• Conduct bi-monthly linen inventory and prepare summaries for budget critiques.
• Foster a motivational work environment and train staff to be multi-skilled, minimizing material waste