Bars Supervisor (Full Time) | InterContinental Sanctuary Cove Resort
Hotel Brand: InterContinental
Location: Australia, Queensland, Sanctuary Cove
โรงแรม: Sanctuary Cove Resort (BNEQL), Manor Circle, 4212
Job number: 139257
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove.
At InterContinental Sanctuary Cove Resort we are looking for a Bars Supervisor (Full Time) to join our team.
Reporting to the Food & Beverage Duty Managers, you will oversee the smooth running of InterContinental Sanctuary Cove Resort's Verandah Restaurant & Bar and our iconic Lagoon Beach Club ensuring we provide guests with service in line with InterContinental standards, InterContinental Brand Service Behaviours and the IHG Winning Ways.
Day to Day
- Liaise and work collaboratively with Food & Beverage Management regarding daily duties.
- Constructively participate in team meetings, ensuring communication flows throughout the team.
- Support the development of the team to maximise performance and great company culture.
- Ensure guest satisfaction and customer experience by following IHG policies and procedures
- Assist and monitor rostering to ensure all shifts are covered to required level.
- Order inventory based on outlet par levels, assist in inventory-taking as required and assist in resolving discrepancies in inventory.
- Develop and maintain cohesive working relationships within immediate team, and wider hotel team.
- Ensuring all ongoing training for Food and Beverage Attendants is kept up to date
- Lead the service period to keep the operation running smoothly and efficiently.
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.
Qualifications
- Qualification in Hospitality desirable
- RSA Certificate
Experience
- Minimum 2 years experience in Bar Supervision.
- Communication skills are utilised a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects the high standard of the hotel and the IHG brand.
- Time management skills, delegation, a drive for results and strong employee engagement skills.
- Professional Grooming Presentation inline with our Grooming Policy
- Flexibility - mornings, evenings, weekends and public holidays are all part of the job
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including :
- Paid birthday leave.
- Global hotel perks like accommodation and food & beverage discounts.
- Enhanced parental leave.
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program.
- IHG Career Milestone celebrations.
- Transfer of entitlements as you move and grow with IHG.
- Access to our incredible retail discount platform.
We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
To find out more about InterContinental Sanctuary Cove Resort visit - https://www.sanctuarycove.intercontinental.com
Follow us on Instagram and Facebook- @intercontinentalsanctuarycove
Follow us on Linkedin- https://www.linkedin.com/company/intercontinental-sanctuary-cove-resort/
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