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Senior Manager of Groups & Events Program Enablement (Tech focus)

Location: United States, Georgia, Atlanta

Address: 1 - Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

Job number: 163807

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The Senior Manager, Groups & Events Program Enablement (Tech Focus) supports Groups & Events Enablement planning, governance, and execution for Groups & Events. This role ensures Groups & Events initiatives are planned, executed, and tracked in alignment with Groups & Events Enterprise strategy.

 

 Your day to day

  • Lead enterprise‑level program and project management in support of Groups & Events initiatives.
  • Leverage industry leading tools to deliver plans, approaches, and dashboards for delivery of technical products to hotels
  • Create and maintain a common operating picture for Groups & Events initiatives to allow for a shared understanding of project statuses
  • Partner with vendor teams to facilitate required work for task completion for Groups & Events Initiatives
  • Ensure critical tasks are tracked and completed for technology deployment at the hotel level
  • Ensure consistency of documentation, ways of working, and internal processes across Groups & Events initiatives.
  • Identify risks, dependencies, and gaps and surface them proactively to leadership.
  • Partner with external teams to ensure smooth onboarding and training for hotels.
  • Partner with Product & Technology, Change Management, and L&D team members on tech-related hotel onboarding needs


 

What we need from you:

  • Bachelor’s degree in Business, Strategy, Finance, or related field (or equivalent experience). 
  • Advanced degree or PMP preferred but not required
  • 5-7+ years of experience in technology implementation at enterprise scale
  • Experience with Delphi or other hotel sales products; or related Salesforce products
  • Accuracy of budget tracking and forecasting
  • Effectiveness of governance cadence and decision follow through
  • Stakeholder satisfaction with clarity, structure, and execution discipline
  • Project management of enterprise level initiatives
  • Experience preparing initiatives for launch readiness and adoption, particularly where hotel or operational teams are impacted.
  • Comfort operating in environments with ambiguity, evolving priorities, and competing demands.

 

 

Location - Our hybrid work structure is an expectation of three (3) days a week in the Atlanta office. This expectation may be adjusted to evolve with the changing needs of the business. 

The salary range for this role is $115,000.00 to $130,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. 

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Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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