Officer Security (190207)

About us, At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea - IHG Hotels & Resorts.

Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.

The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.

Job Scope

As a Security Agent, you will play a key role in maintaining a safe, secure, and welcoming environment for our guests, colleagues, visitors, and hotel assets. Reporting directly to the Security Manager (or their delegate), you will support daily security operations, monitor hotel premises, respond to incidents, and ensure compliance with safety and security procedures in line with IHG standards.

Your Responsibilities Will Include:

• Conduct regular patrols of guest areas, public spaces, back-of-house facilities, parking areas, and hotel grounds to ensure safety and security.
• Monitor security systems, including CCTV cameras, alarms, access control systems, and fire life safety equipment.
• Respond promptly and professionally to emergencies, incidents, accidents, and guest or colleague concerns.
• Control access to restricted areas and ensure compliance with hotel security procedures.
• Prepare accurate incident, accident, and occurrence reports and maintain detailed security records.
• Support fire, health, safety, and emergency response procedures, including evacuations and drills.
• Assist guests and colleagues with safety-related matters while maintaining a professional and service-oriented approach.
• Investigate security incidents and report findings to management as required.
• Monitor contractor and visitor activities to ensure compliance with hotel policies and safety requirements.
• Protect hotel assets and support loss prevention initiatives.
• Maintain a visible security presence while delivering a positive guest experience.
• Support other operational departments during special events, VIP visits, and high-occupancy periods.

What we need from you

• Minimum 1–2 years of experience in Security, Safety, Military, Police, Civil Defense, or a related field, preferably within a hotel or hospitality environment.
• Knowledge of security procedures, access control, emergency response, and incident reporting.
• Strong observation, problem-solving, and decision-making skills.
• Ability to remain calm and professional in emergency situations.
• Good communication and interpersonal skills with a guest-focused attitude.
• Basic computer skills and ability to prepare reports and maintain records.
• Good command of English; Arabic is essential.
• Physically fit and able to perform patrol duties throughout the property.
• A high level of integrity, reliability, and professionalism.
• Valid security, first aid, fire safety, or related certifications are considered an advantage.

What you can expect from us

We give our people everything they need to thrive — from a competitive salary that rewards your hard work, to a wide range of benefits designed to support your wellbeing and growth. Expect a full uniform, exceptional colleague room discounts, and industry-leading training and development programs.

Our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their authentic selves to work. IHG provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

At IHG, we give every team member the Room to Belong, Grow, and Make a Difference — in a culture built on trust, collaboration, and respect. We also know that to work well, we must feel well — which is why our Wellbeing Framework supports your health, lifestyle, and workplace wellbeing.

Join us and become part of a global family that’s passionate about delivering True Hospitality — for everyone, every time.