Franchise Hotel - Groups & Events Manager

About Us

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Your day to day

Planning and Coordination

• Event Planning: Develop and manage event concepts, themes, and logistics.
• Budget Management: Create and manage budgets for events, ensuring cost-effectiveness.
• Vendor Management: Source and negotiate with vendors (catering, AV, décor, etc.) and ensure quality service delivery.

Client Interaction

• Client Consultation: Meet with clients to understand their needs, preferences, and objectives for the event.
• Relationship Building: Maintain strong relationships with clients and provide exceptional customer service.

Team Leadership

• Team Coordination: Lead and coordinate a team of staff and volunteers during events.
• Training and Supervision: Train team members on event protocols and procedures.

Execution

• On-Site Management: Oversee all aspects of event execution, including setup, service, and breakdown.
• Problem-Solving: Quickly address any issues that arise during the event to ensure a seamless experience.

Marketing and Promotion

• Event Promotion: Collaborate with marketing teams to promote events through various channels.
• Feedback Collection: Gather and analyze feedback post-event for continuous improvement.

Reporting

• Performance Reporting: Create reports on event outcomes, attendance, and financial performance.
• Data Analysis: Use feedback and data to assess success and areas for improvement for future events.

Compliance and Safety

• Regulatory Compliance: Ensure all events comply with local regulations, including permits and health codes.
• Safety Planning: Implement safety protocols and risk management strategies for events.

What we need from you

Experience

• Event Planning Experience: Several years of experience in event planning or management, ideally in a similar role.
• Vendor Relations: Experience in negotiating with and managing vendors and suppliers.

Skills

• Project Management: Strong organizational and project management skills to handle multiple events simultaneously.
• Communication: Excellent verbal and written communication skills for client interaction and team coordination.
• Budgeting: Proficiency in budgeting and financial management.
• Problem-Solving: Strong analytical and problem-solving skills to handle unexpected challenges.

Technical Skills

• Software Proficiency: Familiarity with event management software, registration systems, and basic office software (e.g., MS Office).
• Social Media and Marketing: Understanding of social media and marketing strategies to promote events.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.