Assistant Houekeeping Manager-Crowne Plaza West Cairo-Arkan

About Us:

Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.

Since opening in 2012 Arkan Plaza has evolved into West Cairo’s primary commercial and social destination, offering a multitude of retail and dining outlets along with gyms, banks and offices. All radiating from its welcoming central plaza, situated in the heart of Sheikh Zayed located on the 26th of July corridor main spine, which connects the cities of Sheikh Zayed and 6th of October with the central Cairo area.

Crowne Plaza West Cairo - Arkan  the 178-room new build forms part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travelers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge

We are currently looking for an Assistant Housekeeping Manager to join our amazing team at Crowne Plaza West Cairo – Arkan.

Your day-to-day:

• You’ll print all housekeeping related reports and traces from PMS.
• Assign to the team duties and inspects work to prescribed standards of cleanliness. 
• Prepares and distributes the Room assignment sheet and floor keys to housekeeping attendants.
• Maintain clear and efficient communication with Front Office and other departments of the hotel.  
• Schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.
• Schedules cleaning for rooms and public restrooms.
• Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.
• Schedules cleaning of all meeting rooms after a completed function.
• Inventories cleaning supplies & linen stock to ensure adequate supplies.
• Investigates concerns regarding housekeeping service and equipment, and takes corrective action.
• Provides support to Housekeeping Manager in all areas of Housekeeping operation, such as staff training, coaching, counselling’s and also enforces to the hotels standard operating procedures. 
• Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
• Rewards employees who use their empowerment to meet or exceed guest expectations.
• Assists in controlling expenses by the housekeeping department.
• Maintain high quality of standards in guest rooms & public area, linens & uniforms, lost & found procedures, laundry operations.

What we need from you:

• Education: Bachelor Degree or equivalent
• Experience: Minimum 3 years housekeeping experience in a supervisory capacity in 4/5 stars hotels.
•  Excellent communication, customer service, and time-management skills