Assistant Chef Concierge - InterContinental Singapore
Hotel Brand: InterContinental
Location: Singapore, Singapore
Hotel: Singapura (SINHB), 80 Middle Road, 188966
Job number: 136970
Your day-to-day
- Supervise and direct Concierge and Bell staff and activities. Ensure team members provide guests with prompt service, professional attention and personal recognition
- Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
- Prepares efficient work schedules, arranging holidays and vacations, taking in consideration projected occupancy and forecast
- Ensure a “welcoming sense of arrival” and demonstrate a “sincere farewell” while also ensuring the lobby , driveway, and Concierge area’s appearance reflect highly on the hotel and Company
- Ensure staff is well trained on systems, security, and service and quality standards in accordance with the Brand Standards
- Manages relationships with suppliers, such as, Limousine Services, Valet Parking, Tour Operators etc. to ensure the standards of the hotel and guest expectations are met and exceeded
- Maintains adequate supply of operational tools, stationery etc
What we need from you
- High School Diploma or equivalent
- Great communication skills. Must speak fluent English and local language with other additional languages preferred
- At least 4 years' experience in an upscale hotel/equivalent environment as a Concierge or related discipline
- At least 1 year experience in a Supervisory position
- Membership of Les Clefs dÓr is required
- Computer literate (excel, word, office)
- Carrying or lifting items weighing up to 50 pounds
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