Private Dining Sales Manager - InterContinental Boston

Do you see yourself as a Private Dining Sales Manager?

What's your passion? Whether you're into gardening, sports or singing karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

For 70 years, the InterContinental® Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette.  As part of the largest luxury hotel brand in the world, InterContinental® Boston is a landmark of luxury; rated in the top five on Trip Advisor for Boston hotels, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4 Diamond AAA rated hotel experience. The property overlooks Boston's historic waterfront, featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors.  We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental® Boston.

Your day to day

As a Private Dining Sales Manager for Matria Restaurant, Bar Fellini and The Loyall Counting Room with multiple private dining rooms, your role will involve overseeing the sales and booking process for these spaces. You will be responsible for building and maintaining relationships with clients, coordinating events, and ensuring a seamless and exceptional private dining experience for our discerning guests. Your expertise in sales, strong organizational skills, and attention to detail will be vital in driving revenue and delivering exceptional service in our private dining offerings. 

• Manage the sales and booking process for private dining rooms and bars 
• Build and maintain relationships with clients to drive private dining sales and ensure repeat business.
• Coordinate all aspects of private dining events, including menu selection, room setup, and service requirements.
• Collaborate with the culinary team to create menus and unique dining experiences tailored to individual client needs.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction throughout the event.
• Work closely with the operations team to ensure seamless execution of private dining events, including timely communication and coordination.
• Develop and implement sales strategies to meet revenue targets and drive private dining business growth.
• Conduct market research and stay updated on industry trends to identify new business opportunities and maintain a competitive edge.
• Prepare and present sales reports, performance metrics, and forecasts to management.
• Maintain accurate records of private dining bookings, contracts, and client information.
• Collaborate with marketing and promotional efforts to raise awareness and generate interest in the private dining offerings.
• Stay updated on the restaurant's offerings, menus, and services to effectively promote and upsell private dining experiences.
• Attend industry events and networking functions to expand the restaurant's private dining clientele.

What we need from you

A minimum of 2 years sales or catering related experience in a luxury setting is required. A degree in a related field is preferred.  Knowledge of hotel and food & beverage operations preferred.  Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

• Frequently standing up or moving within and outside of the facility
• Carrying or lifting items weighing up to 25 pounds
• Handling objects
• Bending, stooping, kneeling
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, and organizational abilities are used often.
• May be required to work nights, weekends, and/or holidays.

What we offer

We offer a competitive compensation package which includes medical, dental, vision, disability and life insurance support, and a matching 401k plan. We offer complimentary dry cleaning and employee meals. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Same Posting Description for Internal and External Candidates