人力資源協調員

JOB DESCRIPTION:

Perform human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies. Provide basic employee assistance, serving as initial point of contact for human resources-related matters. 
***This Human Resources Coordinator role is a transitory position leading to the role of Human Resources Manager. You will be working with the current Human Resources Manager with the intention on fully taking on the managerial role in early June 2025.***

DUTIES AND RESPONSIBILITIES:

· Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues. Follow-up as needed to ensure resolution. Escalate serious matters to supervisor as needed.

· Coordinate the preparation of employee orientation, training sessions, and employee morale programs or events. May participate in presenting new employee orientation materials. Meet with new employees to review new hire paperwork for accuracy and completeness.

· Assist in the communication and administration of employee benefit programs; distribute information and forms to employees.

· Assist with the recruitment process which may include screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).

. Assist in handling Payroll for all hotel employees managing bi-weekly payroll packets and assist in resolving payroll issues and questions from employees.

· Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area

· Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.

· Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.

· May maintain and update employee records and files (including personnel forms and files, Leave of Absence forms and files, Worker’s Compensation files, updating the OSHA 300 logs, etc.

· Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Hotel Management/Staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hite to Retire.

· Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

· High school diploma / secondary education / equivalent 
· 2 years’ related experience in Human Resources, or an equivalent combination of education and experience 
· Some college courses in Human Resources, Employment Law or related field preferred. 
· Must speak fluent English 
· Other languages may be preferred 

This job requires ability to perform the following:

· Carrying or lifting items weighing up to 25 pounds

· Standing and moving around the facility

· Handling objects

· Use a keyboard to generate various work-related documents

Other:

· Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization.

· Excellent computer skills including MS Word, PowerPoint and Excel. ADP/Timesaver experience preferred.

· Ability to maintain confidential information is critical

· Mathematical skills, including basic math, percentages and variances are utilized frequently.

· May be required to work nights, weekends, and/or holidays.