Housekeeping Manager / Hotel Indigo Hakone Gora

Do you have exceptional standards? We’re searching for a Head Housekeeper to work alongside our Operations Manager to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards

● Handling complaints and special requests to keep every guest happy

● Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations

● Assisting with deep cleaning projects and occasionally assisting your team during busy periods

● Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

● Maintaining inventory levels, preparing budgets, and driving productivity

What We need from you:

● High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience.  

● Must be able to speak local language(s).

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.