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客房服務員

2482 x804 間酒店客房清潔服務
2482 x804 間酒店客房清潔服務
voco-tm-標誌-玉石-黑-rgb-en
voco-tm-標誌-玉石-黑-rgb-en

Hotel Brand: voco
Location: Qatar, Doha

飯店:杜哈西灣套房(DOHVO),阿爾因蒂薩街郵箱 5863 號

Job number: 137254

Your day to day

Ensure that the hotel’s standards of cleanliness, hygiene, security and presentation are in maintained all assigned rooms.
Perform cleaning duties in guest apartments in accordance with the status or the guest’s stay.
Inspect and clean all facilities, furniture and fixtures, and report any damage to the Housekeeping Supervisor, Executive Housekeeper or Housekeeping coordinator, for action and follow up.
Attend to guests’ requests and queries courteously and promptly in the course of performing duties.
Complete all information on the Allocation Sheet for all assigned rooms, marking status, linen replaced and special requests.
Complete the Allocation sheet with the time commenced servicing the room, any running that is required, times that DND signs were placed on the door and record any maintanance issues.
Report to the Housekeeping Supervisor any unusual incidents, complaints, unauthorised persons in rooms, missing or damaged hotel property, and lost and found items.
Clean, tidy and vacuum the housekeeping pantries, ensure pantry doors are kept locked at all times and lights out when not in use.
Stack all stocks neatly in the pantry.
Sign out, sign in, and restock correctly the cleaning bucket.  Maintain in good working order all equipment allocated for cleaning on a daily basis.
Vacuum guest floor corridors as assigned and keep then clean throughout the day including dusting, spot marking and polishing.
Maintain the vacuum cleaners in good working condition with each vacuum cleaner to  be returned daily fully cleaned and in working order. All breakges to be reported to the Housekeeping Supervisor.
Maintain maximum security of guest information on work sheets by keeping inside the guest room at all times and by not opening any room door for either guests or employees.
Notify to the Housekeeping Coordinator all DND rooms by 14.00 hrs. every day.
Report any lost Master Keys to the Housekeeping Supervisor immediately.
Use the chemicals provided in accordance with the Material Data Sheets provided.
Carry out any additional duties as requested by the Manager or Supervisor.
Use and/or wear protective equipment where recommended.
 
 

GENERAL

Communicate effectively with all other departments
Ability to work a flexible roster
Attend meetings, training sessions and any other required meeting or training session.
Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
Consistently achieve in accordance with hotel standards and as directed by your supervisor and/or manager.
Consistently meets productivity targets.
Guest satisfaction ratings
Personal presentation
Presentation and cleanliness of pantry and store room.

PERSONAL CHARACTERISTICS

 

Education

Ability to speak and understand English.
Able to read and write English

Experience

Minimum 2 years Housekeeping Experience in a 4-5 Star Hotel

 

Technical

Good understanding of correct manual handling techniques
Understanding of safe use of cleaning chemicals and personal protective equipment.

 

Personal Attributes

‘Can do’ attitude and a high level of energy
Professionally groomed
Able to work well independently
Should be sturdy and medically fit.

不太滿足每一項要求,但仍然相信您非常適合這份工作? 除非您點擊“應用”按鈕,否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

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