External Communications Manager Europe | 工作細節 | 酒店工作&招待職業
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External Communications Manager (Europe)

地點： 英國，溫莎

Address: 1 - Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS

Job number: 168093

2482 x 804 通訊
2482 x 804 通訊

 

Inspire Growth. Protect and Enhance Reputation. Tell the Story of IHG’s Next Chapter.

At IHG Hotels & Resorts, we're shaping the future of hospitality, and we're looking for an Communications Manager specializing in External Communications, to join our Europe Corporate Affairs team at our Global Headquarters in Windsor.

This is an exciting opportunity to build your communications career at one of the world's leading hotel companies. You'll gain exposure to a global business with more than one million hotel rooms worldwide, while playing a key role in Europe, one of IHG's largest regions, spanning more than 40 countries and nearly 1,000 open hotels.

Working alongside a supportive team of experienced communications professionals, you'll help tell the stories that shape how IHG is seen by our hotel owners, partners, media and external stakeholders. From corporate communications and media relations to issues management and events, you'll have the chance to make a real impact while learning from senior leaders and experienced colleagues across the business.

If you're curious, proactive and ready for your next challenge, we'd love to hear from you.

Your day-to-day

  • Partner with Business Unit and Market Leadership to bring key European growth priorities to life through an external narrative that elevates IHG’s position in priority markets across Europe. 

  • Act as the go-to for external communications in Europe - advising senior leadership (including regional MDs) on external messaging, media strategies, risk and reputation.

  • Identify and oversee external speaking opportunities for key spokespeople that build awareness of IHG’s initiatives across key media markets and manage senior spokespeople briefings — from the UK & Ireland and Germany to France, Spain and beyond.

  • Facilitate external comms activity, including media and panel briefs, at leading industry events, and work closely with Hotel Development and Development Communications & Events teams.

  • Manage external communications plans and materials, including press materials (press releases, Q&A decks, spokesperson briefing notes), and help manage the busy Europe press office.

  • Manage up to four PR agencies across Europe to ensure best-in-class strategy, delivery, and performance against IHG’s brand and reputation goals.

  • Develop thought leadership platforms for Europe’s senior leaders through strategic storytelling and LinkedIn programmes

  • Collaborate with your wider Global Corporate Affairs colleagues to feed into 360 market- and business-wide communications campaigns and initiatives

  • Play an active role in crisis communications management as part of a trusted regional team, including being part of an Out-of-Hours on call rota. 

  • Collaborate with EMEAA and Global Corporate Affairs colleagues to deliver aligned and impactful communications that ladder up to our regional strategy.

 

What we need from you

  • Significant communications experience, focusing on external disciplines, ideally with agency experience. 

  • Proven success in a complex, matrixed corporate environment, ideally with B2B or hospitality experience.

  • Strong media relations and crisis-handling skills.

  • Exceptional written communication and storytelling ability in English (additional European languages a plus).

  • Confidence and judgment to advise senior stakeholders and influence at every level.

  • Experience leading agencies, managing budgets, and running end-to-end external communication campaigns in high-pace environments.

  • A collaborative mindset — someone who brings people together, aligns messages, and builds engagement through clear, authentic communication.

 

You’ll join a passionate Corporate Affairs team at the heart of IHG’s European growth journey, supporting strategic priorities, driving engagement, and helping shape how our story is told in outside our business.

If you’re ready to make your mark with a global hospitality leader that celebrates your ideas and empowers your growth; apply today and help us bring IHG’s ambitions to life.

 

Closing date for applications 15th September 2026

 

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LI-KW2

我們是誰

在洲際酒店集團酒店及度假村，我們共同努力在全球範圍內提供真正的友善待客之道。 洲際酒店集團在全球設有公司辦公室和 6,000 多個酒店目的地，在 IHG 就職是開闊您視野的完美途徑。 您將體驗我們獨特的文化和傑出的同事，他們將支持和激發您。 無論您處於職業生涯的哪個階段，無論您想要實現什麼目標，洲際酒店集團都有大量企業機會可供選擇，總有您專屬的客房。

近年來，我們已經改變了我們的公司。我們雄心勃勃，致力於提高業績並持續專注於成長，從而成為房客和業主喜愛的首選酒店公司。

我們是一家酒店業務的核心，重視聯繫，並且在一起有助於我們培養獨特的歸屬感，同時也支持生產力。這就是為什麼 IHG，我們為同事提供靈活性和平衡的原因 — 以混合方式工作，集體地融合辦公室和遠程工作。我們認識到每個角色都是不同的，這就是為什麼領導者與團隊合作來決定他們如何和何時進行合作的原因。

我們提供各種禮遇，旨在幫助您過上最好的工作生活。 其中包括我們眾多酒店的令人印象深刻的客房折扣、全年充電日和志願服務日。 通過我們的 MyWellbeing 框架，我們致力於支持您的健康，生活方式和工作場所的福祉。 我們提供獨特且包容的文化，總有您專屬的客房可以歸屬、成長並有所作為。

我們的使命是歡迎所有人，創造包容性團隊，頌揚與眾不同，鼓勵同事在工作中全力以赴。 IHG ®洲際酒店集團為申請人和員工提供平等的就業機會，不考慮種族、膚色、宗教、性別、性取向、性別認同、國籍、受保護的退伍軍人身份、殘疾或任何其他受適用法律保護的類別。 我們促進信任、支持和接受的文化。 始終歡迎不同的背景、經驗和觀點。

不太滿足每一項要求，但仍然相信您非常適合這份工作？ 除非您點擊“應用”按鈕，否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

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