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2482x804 間酒店餐飲
2482x804 間酒店餐飲
皇冠假日酒店-endorsed-logo-pos-rgb-vert-en
皇冠假日酒店-endorsed-logo-pos-rgb-vert-en

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Tasmania, Hobart

酒店: 霍巴特 (HBAHO) 利物浦街 110 號

職位編號:1397 56

We are seeking an experienced and enthusiastic Banquets Manager to join our team. As a Banquets Manager, you will be responsible for planning and executing various banquets and events at the hotel, ensuring each event runs smoothly and meets client expectations.

 

What you can expect from us: 

We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey  

  • Free staff meal on shift  
  • Full uniform provided, laundered in-house  
  • Paid birthday leave in addition to your annual leave  
  • Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills  
  • You have the opportunity to fast track your career with a growing global company  
  • Popular hotel perks and discounts on the retail platform  
  • Some of the best employee discounts across our IHG Hotels for accommodation, food and beverage!  
  • Our way is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.  So, join us and you will become part of our ever-growing global family.  

 

Who we are 

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.  

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. 

 

Your day-to-day

•Lead a cohesive, productive team; providing coaching, training and counselling as required to enhance performance; including supporting the onboarding experience for new F&B team members
•In combination with the Banquets Operations Manager (BOM), organise and deliver daily briefings, meetings and training sessions as required
•Attend BEO meetings if and as required
•Supervise and maintain service delivery to brand standards and hotel goals, ensuring the appearance of staff is per hotel handbook and grooming guidelines
•Support and drive any incremental revenue initiatives as required
•Promptly resolve difficulties with service, guest comments and supplier issues, escalating as and if required
•Ensure all staff are trained to handle credit card transactions in a secure manner and inline with hotel and IHG guidelines
•Identify and adjust staffing levels, filling workforce gaps for upcoming shifts
•Ensure payroll compliance is adhered to, and ensure payroll deadlines are met with completed timesheets and exceptions at end of each shift
•Ensure event spaces are maintained and presented in such as way that they are ’always on show’
•Monitor the work environment to ensure a safe workplace; reporting hazards to the BOM in a timely manner
•Deliver customer satisfaction surveys to clients at the end of functions and events
•Collect information for post event reports

 

 

我們是誰

加入皇冠假日酒店,世界上最大、最受歡迎的高級酒店品牌之一。 皇冠假日酒店在全球各地擁有 420 多家酒店,是商務、休閒或兩者兼而有之的完美基地。 我們精心設計了我們的空間,以鼓勵、支持和慶祝良好的聯繫。 我們也熱衷於會議和活動,是連結國內和全球團體的值得信賴和有價值的合作夥伴。 

我們的品牌服務風格「敢於連結」是專為連結而設計。 專為人類設計,而不是無名的客人或同事。 仍然很專業,但在情感層面上觸動了客人。 同事們發揮主動性並發揮自己的個性,因為他們對客人的體驗產生了至關重要的影響。 皇冠假日酒店每位同事的職責是建立難忘的情感聯繫,每位領導者的工作就是創造一個可以實現這種聯繫的環境。

不太滿足每一項要求,但仍然相信您非常適合這份工作? 除非您點擊“應用”按鈕,否則我們永遠不會知道。 今天就和我們一起開始您的旅程。

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