Reporting Specialist, Business Intelligence - Loyalty

This role focuses on building, maintaining, and optimizing dashboards and reports that are accurate, timely, and visually effective for assigned functions. It translates business needs into

Purpose of the role

structured reporting logic, supports ad hoc analyses to validate trends, and assists in designing user-friendly wireframes. The role ensures data quality through validation and collaboration

with BI and data teams, contributes to automation efforts to enhance efficiency, and consistently applies KPI and governance standards. Additionally, it provides documentation and guidance

to stakeholders while developing technical and business expertise through ongoing learning and coaching.

Key Accountabilities

• Build, maintain, and optimize dashboards, reports, and visualizations for assigned functions—ensuring outputs are accurate,

timely, and aligned with visual standards

• Translate business needs into structured reporting logic with guidance; support ad hoc analysis and insights to validate trends

and support storytelling

• Assist in wireframe design, applying visual best practices and ensuring outputs meet usability goals

• Perform data validation and collaborate with data and BI teams to resolve inconsistencies or quality issues

• Support reporting automation efforts (e.g., PowerPoint refreshes, reusable templates) that increase delivery efficiency

• Apply KPI definitions and governance standards consistently across deliverables

• Provide documentation or walkthroughs for tools created, helping stakeholders understand outputs

• Grow technical and business acumen by participating in team reviews, peer learning, and regular coaching from senior team

members

Education

Bachelor’s in Computer Science, Statistics, Data Science, Mathematics, or Information Systems, or an equivalent combination of

education and work-related experience. Business majors considered with strong technical ability.

Experience

2–4 years in BI or analytics, with experience in dashboard development and ad hoc analysis
 

Technical Skills and Knowledge

• Proficient in Tableau (or similar BI tool), with strong skills in dashboard creation, layout design, and interactivity

• Working knowledge of SQL for data validation, joining tables, and light ad hoc queries

• Comfortable analyzing trends, validating figures, and supporting business narrative development

• Basic understanding of semantic layers and how they support visual data structures

• Familiar with data storytelling principles and dashboard governance standards

• Exposure to Python, especially for automation use cases (e.g., generating PowerPoint decks or data-driven content updates)

• Proficiency in Tableau or similar BI tools is expected. Knowledge of PowerPoint automation (e.g., Python, scripting) is a plus