Engineering Admin

FINANCIAL RETURNS
•    To interacts and cooperates with other departments when necessary to provide additional or specialised services for functions, promotions and festivities
•    Prepares daily room assignments (PMM and other related servicing) for technicians
•    Reviews BPN for special requests or instructions.
      GUEST EXPERIENCE
•    Key work order for Engineering to follow up with the maintenance job.
•    Informs Manager or security of any emergencies brought to Engineering attention
•    Update registration cards in Front Office
•    Interacts and cooperates with hotel guests and outside contractors as directed by his/her superiors. 
•    Following up with Guest request by coordinating with both Engineering and Housekeeping departments

PEOPLE
•    Answers phone and logs all messages.
•    Informs supervisors of any special guest needs.
•    Transmits messages from guests to Housekeeping personnel, front office and engineering.
•    Ensures all calls pertaining to the next day’s operation, such as personnel calling in sick, are logged in message book and keep Engineering Manager informed. 
•    Ensures punctual attendance and adherence to duty schedules by all subordinate staff.
•    Ensures that house rules are followed. 
•    Prepares monthly staffs attendance record as required. 
•    Ensures that personal grooming and hygiene standards are being observed. Carries out spot checks in the morning.
•    Ensures hotel rules and regulations are fully followed, avoiding infringements such as, but not limited to:
- Sleeping while on duty
- Arriving late at the beginning of the shift
- Departing early at the end of the shift
- Not following up on guest complaints
- Not adhering to grooming standards
    

RESPONSIBLE BUSINESS
•    Prepares the next day’s schedule based on the house count.
•    Calls in extra personnel when necessary.
•    Coordinate with outsourced labour vendors and prepare monthly attendance report (Engineering).
•    Prepare vendors’ invoices to submit to Finance Department
•    Assist in keeping track of the IHG Crisis Management Calendar checklist on Global Evaluation Manager (GEM)
•    Assist in documenting audit files
•    Raise purchase orders 
•    Handle IHG Green Engage data entry. 
•    Assist on report making and monthly submissions.
•    To ensure all Engineering supplies at the desired par
•    Maintains key control and follows established key control procedure.
•    Be familiar with property safety, first-aid and fire and emergency procedures and operate equipment safely and sensibly.
•    Be aware of the duty of care and adhere to IHG's various workplace health and safety related policies and procedures. 
•    Complies with hotel's Health, Safety & Hygiene Policy.
•    Perform other duties as assigned by superiors.