Starbucks Barista - Full Time

Take orders, make coffee, tea and other drinks to guest specifications in a fast-paced work environment.  Operate point of sale, suggest products that might appeal to customer, provide excellent customer services while ensuring satisfaction from beginning to end, all while working at a Beautiful Bayfront property.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

•    Be charming by being approachable, having confidence and showing respect.
•    Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.
•    Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES
•    Greet guests and respond to guests needs in a timely, efficient, and friendly manner.
•    Uphold the Starbucks Barista Promise of making every beverage right.
•    Performing opening duties to include setting of pastry case to schematic, brewing tea/coffee, setting furniture, and stocking.
•    Performing closing duties to include washing of all dishes, stocking, securing patio furniture, prep, end of day mark outs for expiring product. 
•    Pulling pastries for Pull to thaw. 
•    Perform regular lobby slides to include sweeping, mopping, stocking, checking bathrooms for cleanliness, wiping of tables and fixtures both inside and outside, and ensuring patio/lobby seating remain inviting. 
•    Perform regular maintenance and cleanliness of all machines.
•    Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas following standard recipes and preparation techniques.
•    Clean or sanitize work areas, utensils, or equipment.
•    Actively sample menu items or pastries to guests while being knowledgeable about product. 
•    Create lasting impressions through engagement with guests. 
•    Clean service areas.
•    Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
•    Describe menu items to customers or suggest products that might appeal to them.
•    Order, receive, or stock supplies or retail products.
•    Provide customers with product details, such as coffee blend or preparation descriptions.
•    Accurately total, process and collect payment.
•    Serve prepared foods, such as muffins, breakfast sandwiches, or bagels.
•    Stock customer service stations with paper products or beverage preparation items.
•    Take customer orders and convey them to other employees for preparation.
•    Take out garbage.
•    Grind coffee beans for customers.
•    Wrap, label, or date food items for sale.
•    Create signs to advertise store products or events.
•    Demonstrate the use of retail equipment, share knowledge around merchandise.
•    Prepare and serve menu items, such as sandwiches or salads.
•    Set up or restock product displays.
•    Perform daily, weekly, and monthly preventative maintenance tasks on machines. 
 

QUALIFICATIONS AND REQUIREMENTS

• High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Prior café or coffee shop experience a plus. Must speak fluent English. 

This job requires ability to perform the following:

·         Carrying, pushing, or lifting items weighing up to 50 pounds

·         Moving about the public areas

·         Bending, stooping, kneeling

·         Standing for long periods of time