Franchise Hotel - Leisure Club Assistant

About Us

Who are Kew Green Hotels? 

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values.  Please view our website for more details. 

Join our Kew-Team today! 

Your day to day

The role 

Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from our attractive hotel in Portsmouth Holiday Inn.

Leisure Club Assistant responsibilities include: 

• Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed. 
• Achieving new member sales, renewals and net membership growth metrics.   
• Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community.   
• Always demonstrating a pro-active approach to Health & Safety and support the Club Management Team relating to the Sustainable Safety Group (SSG) audit. 
• Undertaking cash handling duties and submitting to hotel finance. 

Other businesses may call this role Leisure Centre Assistant, Sports Centre Assistant, Wellness Club Assistant, Fitness Assistant. 

What we need from you

What you’ll bring to the team 

This role is perfect for someone who is looking to demonstrate their skills and develop their career - someone who has some experience in the leisure/fitness/spa wellness industry, but this is not essential. 

The ideal candidate would have one or more of the following qualifications: 

• Pool Water Safety Qualification of Pool Responder  
• First Aid at Work Qualification 
• CIMSPA fitness professional qualification of Level 2 or above 
• Health & Fitness / Leisure Industry Qualification of Level 3 or above 

What we offer

Benefits 

Our rewards package includes: 

- Robust career development opportunities and support for personal growth 

- Attractive discounts across many major retailers, restaurants, and events  

- Complementary discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide! 

- Discounted food and beverage while you stay in our hotels 

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice 

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)