Restaurant Service Captain - Six Senses Yao Noi

Duties and Responsibilities  

As F&B Supervisor, I will assume full responsibility for the efficient operation in the following:  

• Review bookings and plan for the smooth outlet operation during shift.  
• Ensure Outlet is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.  
• Handle guest feedbacks, inquiries, and comments.
• Assist in scheduling, training and providing feedback to F&B Hosts.  
• Supervise the F&B Host’s team.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards.  
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.  
• Have good knowledge of all F&B outlets opening hours.  
• Knowledge on menu prices and suggesting upselling when necessary.  
• Ensure all equipment of the department is kept clean and in good working condition.  
• Upkeep Six Senses guidelines and standards of service and operation.  
• Strictly adhere to LQA standards and guest comments.  

Qualifications

To execute the position of F&B Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 2-4 years restaurant experience in a full-service outlet or similar setting. 
• Hospitality diploma/degree from a recognized hospitality school is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Fluent in English and Thai. Any additional languages are preferred.  
• This position is open only for Thai Applicants due to work visa/workpermit restrictions

The above is intended to provide an overview of the role and responsibilities for a F&B Service Captain at Six Senses Yao Noi It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. 

Six Senses Yao Noi is an equal opportunity employer. This policy applies to all terms and conditions of employment.