Reservations Supervisor @ Holiday Inn & Suites Science Park

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn & Suites Dubai Science Park is looking for a dedicated and service-oriented Reservations Supervisor to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought-after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. Holiday Inn & Suites at Dubai Science Park includes 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.

What is the job?

Reservations Supervisor is responsible for supervising the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets. In addition to maximizing reservations opportunities for the property, including rooms and food & beverage.

The primary responsibility of this role is to align the Reservations policies and procedures to deliver True Hospitality for everyone and create the right environment in which our colleagues can experience our Winning Ways and IHG® commitment.

What are we looking for?

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

• Minimum 2 years call-centre or hotel operations experience within a 4/5 Star Hotel/Hospitality sector
• Minimum 2 years experience in supervisory role.
• Bachelors degree
• Advanced in writing and speaking English, other languages advantageous.
• Ability to lead and motivate team members

What we offer 

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests and always look for ways to improve - visit www.http://careers.ihg.com to learn more about us.

IHG is an equal opportunity employer.