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Directeur d'un point de vente

2482 x 804 - opérations hôtelières
2482 x 804 - opérations hôtelières
Hotel Indigo-endorsed-logo-indigo-rgb-fr
Hotel Indigo-endorsed-logo-indigo-rgb-fr

Hotel Brand: Hotel Indigo
Location: United States, California, San Diego

Hôtel : San Diego-Gaslamp Quarter (SANIS), 509 9th Avenue, 92101

Numéro d'emploi : 135968

What’s on the menu for your next career move? As an Outlet Manager, you’ll manage food and beverage operations to ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements. 
 
A little taste of your day-to-day:

People

Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers 
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues 
Train colleagues to make sure they deliver with compliance and to the standards we expect 
Recommend or initiate any HR related actions where needed 
 

Guest Experience

Make sure all food and beverage equipment is in operational condition and regularly cleaned 
Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs 
Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction 

 

 Responsible Business

Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions 
Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef 
Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste 
Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment 
Other ad-hoc duties - unexpected moments when we have to pull together to get a task done 
 

Financial

Monitor budget and control expenses with a focus on food, beverage and labour costs 
Drive promotions that deliver great dining experiences for guests at a good value 
Make sure credit and financial transactions are handled in a secure manner 
 

 
What We need from you:
Some college and/or advanced training in food and beverage management 
2 years of related experience, including supervisory experience, or an equivalent combination of education and experience 
Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred 
Must speak local language 
Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law 

 
What you can expect from us:
 
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 
 
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
 
IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  
 
So, join us and you’ll become part of our ever-growing global family.
 

CA Salary transparency

The annual pay range for this role is $72,000 - $78,000. This is only applicable for jobs to be performed in San Diego, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. 

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. 

You can apply for this role through the link below (or through internal career site if you are a current employee). 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Notre entreprise

Hotel Indigo est une marque de style de vie haut de gamme qui capture le véritable esprit du quartier. Avec plus de 150 établissements dans le monde, nous recherchons des personnes capables d'inciter nos clients à faire des découvertes uniques en établissant des liens significatifs avec les différentes personnes, lieux et cultures de la région.

Apportez votre histoire pour en inspirer de nouvelles.

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Important information:

  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • If you require reasonable accommodation during the application process, please click here.
  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
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