Responsable marketing - Crowne Plaza complexe Guam

Job Requirements:

1. Looking for candidates who can work on Guam without restrictions - US Citizens, US Permanent Residents, and Residents for Federated States of Micronesia (FSM).
2. Bachelor’s Degree in Marketing, Business Administration/Hotel Management preferred.
3. Five (5) years of similar positions or an equivalent combination of education and work-related experience. 
4. Non-Exempt Salary Entry level Management position.
5. No housing benefit or relocation package.

What’s the job?

As a Marketing Manager, you’ll oversee and direct all aspects of Marketing activities for the Crowne Plaza Resort Guam. Your responsibilities include overseeing the planning and development of promotional strategies and marketing plans for all areas of the resorts, creating engaging content and storytelling, management of marketing team members and working closely with marketing partners, vendors and media (Radio, Print, Outdoor and Online). You’ll also be responsible for marketing reporting and routine interaction with the Cluster Director of Sales & Marketing, Director of Sales and Marketing in-charge and other stakeholders.
 

Your-day-to-day

People

•    Support colleagues to make sure they deliver with compliance and to the standards we expect
•    Drive a great working environment for teams to thrive - linking up departments to create a sense of one team.
•    Promote teamwork and quality service through daily communication and coordination with other departments.
•    Recommend or initiate any HR related actions where needed.
•    Cooperate, coordinate and communicate with Department Heads and other inter-departmental colleagues as appropriate.
•    Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, partnership, publicity, community relations, special projects, content building, collaborating with vendors etc

Financial

•    Identify opportunities for the Resort and Investigate potential markets
•    Reviewing government statistics and destination analytics 
•    Analyze and monitor competition's sales/promotional activities 
•    Recommend to the Director of Sales & Marketing the kind of marketing activity which will be most productive for the resorts by analyzing the effectiveness of past campaigns, reviewing analytics and trends and consulting with partners and vendors 
•    Procure new and repeat business for the resort by maintaining contact with Airlines, Travel Agencies, Commercial Houses, Private Clubs and Professional Associations within the community and neighboring markets.

Guest Experience

•    Deliver Crowne Plaza Brand Promise and Service Signatures to daily work.
•    Enhance the image of the resort in the local community. 
•    Participate as an active member of the community through associations, memberships and other trade organizations
•    Review regularly activity reports of Marketing personnel to ensure targets and Sales objectives are being met. 
•    Review regularly internal promotion pieces for visual effect and ensure they conform with brand standards. 
•    Organize and promote, in cooperation with the Food & Beverage Department special projects to stimulate Food & beverage sales within the community, including special events, collaborations, partnerships, competitions, parties, gastronomic festivities, etc. 
•    Interact with individuals outside the resorts, including clients, Convention Bureaus, local Resort Associations, Government Tourist offices, Airlines, Travel Agents, Tour Operators, competitors, partners, media, vendors and other members of the local community.

Responsible Business
•    Review regularly the Public Relations activities to ensure high awareness of the resort in the local and national media.
•    Manage the development of new products and services.
•    Oversee the development of new marketing strategies.
•    Conduct market research.
•    Maintain good communication with Regional Sales and Marketing personnel and implement corporate initiatives
•    Works with Human Resources on manpower planning and management need
•    Works with Director of Finance in the preparation and management of the Department’s budget
•    Be responsible in keeping the property safe and secure, to participate in any resort activity related to Fire Life safety.
•    Perform other ad-hoc duties – unexpected moments which may be assigned by management when we have to pull together to get a task done.
•    Champion environmental and sustainability inititatives of the resorts 

What we need from you

1.    Education
       Bachelor’s Degree in Marketing, Business Administration/Hotel Management

2.    Service years 
       Five years of similar positions or an equivalent combination of education and work-related experience.

3.    Knowledge and skills

•    Strong knowledge of local businesses and business trends required.
•    Strong background in Marketing Campaign creation, Digital Marketing, Brand management and any related.
•    Good Communication and writing skills. Negotiation skill
•    Demonstrated ability to interact with customers, employees and third parties that reflects highly on the resort, the brand and the Company.
•    Problem solving, reasoning, motivating, organizational and training abilities.
•    Tasks and Project Management Skills

4.    Language
      Fluent in English (speaking, listening, reading and writing)

5.    Preferred (if required)
•    Frequently standing and moving about the facilities.
•    Carrying or lifting items weighing up to 25 pounds
•    Handling products, objects, or equipment
•    Communicating with staff and management

What we offer

In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities.  We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role. 
Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives. 

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans