Hôtesse - InterContinental Singapore

YOUR DAY-TO-DAY

• Meet and greet all guests, and potential guests, at the front of the Restaurant  

• Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards  

• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy  

• Take telephone bookings and document in the Reservation book according to restaurant standards 

• Ensure guest Database are updated effectively and reach out the guest for any new promotions 

• Maintain detailed knowledge of menu, including daily specials Enforces staff motivation and team building  

• Ensure tables are cleared quietly and efficiently  

• Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours 

WHAT WE NEED FROM YOU 

• High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field  

• 1 year of related experience or an equivalent combination of education and experience  

• Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency  

• Able to read and write English