Table d'hôtes 45 (FT)
Marque de l'hôtel : InterContinental
Destinations : États-Unis, Ohio, Cleveland
Hôtel : Cleveland (CLEHA), 9801 Carnegie Avenue, 44106
Numéro d'emploi : 141823
Welcome guests to restaurant, seat them, and accept payment when they are done.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
FINANCIAL RETURNS
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
PEOPLE• Promote teamwork and quality service through daily communication and coordination with other departments.
GUEST EXPERIENCE- Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
- May be asked to handle guest complaints and special requests.
- May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
- May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
© 2012 InterContinental Hotels Group. All rights reserved. Proprietary and Confidential.
IC/JD_Custo m Template/CMH-AMER/EN-US/US/04.2012
- May assist with other duties as assigned.
Basic reading, writing and math skills and 6 months cash handling experience or food service experience.
This job requires ability to perform the following:
- Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
- Handling food objects, products and utensils
- Using a keyboard
- Bending, stooping, kneeling
Other:
Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit, quantities, and variances.
- May be required to work nights, weekends, and/or holidays.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Notre entreprise
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Informations importantes:
- L'échelle salariale indiquée est la plus basse à la plus haute que nous estimons, en toute bonne foi, pouvoir payer pour ce poste au moment de la publication de l'offre d'emploi. Il se peut que nous payions en fin de compte plus ou moins que la fourchette affichée et que celle-ci soit modifiée à l'avenir. La position salariale d'un employé dans la fourchette salariale sera basée sur plusieurs facteurs, notamment la formation, les qualifications, les certifications, l'expérience, les compétences, l'ancienneté, la situation géographique, les performances, le travail posté, les exigences de déplacement, les mesures de ventes ou de revenus et les besoins de l'entreprise ou de l'organisation.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG n'accepte pas les candidatures, les demandes de renseignements ou les CV non sollicités provenant d'agences de recrutement. Veuillez cliquer ici pour consulter la politique de l'agence.
