Franchise Hotel - IT Coordinator

About Us

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza.

Your day to day

Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To keep things running smoothly, we’re searching for a proactive and passionate IT Coordinator to make sure our computers are installed properly, working efficiently and safe from any cyberthreats. Sound familiar?

Every day is different, but you’ll mostly be:
● Being a trusted contact for servicing our computer hardware and making sure systems are installed properly and working efficiently
● Keeping up to date with all our approved systems and technology – from LAN to POS
● Logging hardware and software performance, maintaining technical documentation and compiling system reports
● Administering user IDs and passwords
● Safeguarding our IT infrastructure against cyberthreats

What we need from you

● Diploma or Vocational Certificate in Computer Science, IT or related field
● 1 years’ related experience with computer set-up and troubleshooting
● Working knowledge of networks and operating systems and databases
● Strong analytical and problem-solving skills
● Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
● Great communication skills
● You’ll be a team player, proactive, responsible, hardworking and able to work under pressure

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.