Hôtel Franchisé - Gouvernante exécutive

About Us

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza.

Your day to day

Every room has to be perfect. We’re searching for the right Executive Housekeeper to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.

Every day is different, but you’ll mostly be:
● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
● Maintaining and ordering supplies and equipment – while minimising waste – in support of our green initiatives
● Helping to refine and prepare budgets that help us maximise profitability
● Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
● Assisting with deep cleaning projects and occasionally assisting your team during busy periods
● Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

What we need from you

● Excellent communication and strong interpersonal strong skills
● Business language and tools acumen
● Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
● 3+ years total experience in a catering setting or related field
● Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
● Must speak local language(s)
● Position may have additional qualifications per brand standard

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.